Meet the Team

With over 40 years’ experience, the Cork Bays & Fisher team are experts in a variety of different insurance products for tour operators and travel agents.

Heather Haggis

Head of Cork, Bays & Fisher

I am a Philosophy graduate from the University of Leeds with 15 years of experience in the insurance industry, where I have worked as both an insurance broker and underwriter for the UK and European markets.

I have a wealth of experience in supporting commercial clients including start-up’s, SMEs and multinational corporations. In July 2020, I joined the travel industry to lead Advantage Financial Services’ travel bond and insurance brokerage and following the acquisition of Cork Bays & Fisher in March 2024, I also head up Cork Bays & Fisher broking team. 

In my spare time I am an avid trail and fell runner and a regular CrossFit enthusiast. Additionally, I have a beautiful black German Shepherd that I train in IGP Dog Sport.

Ishaan Dale

Account Executive

Ishaan joined CBF in 2016 initially as an Account Handler assisting our team specialising in niche areas of the commercial leisure and lifestyle markets.

He steadily progressed to the role of Commercial Account Executive in April 2018 with the aim of developing and improving our book of business and maintaining strong relationships with current clients and underwriters.

In his spare time, Ish enjoys travelling, socialising with family and friends and watching his beloved Arsenal FC play.

Ian Braidwood

Claims Handler

With over 20 years of experience in the insurance industry, I have developed a comprehensive expertise across various sectors including Property, Cyber, Motor, and Liability insurance.

Since November 2019, I have been serving as Claims Manager at Cork Bays Fisher, where I take great pride in supporting clients through the claims process and contributing to the travel industry’s dynamic environment.

Outside of my professional commitments, I am an avid tennis and golf enthusiast, and a lifelong supporter of Chelsea Football Club