Cork Bays & Fisher Ltd – Privacy Policy

1. Who we are

This Privacy Policy explains how Cork Bays Fisher Ltd (“CBF”, “we”, “our”, “us”) collects, uses, and protects your personal data. CBF is authorised and regulated by the Financial Conduct Authority (FCA). We provide insurance broking and financial advisory services, and we handle personal data in accordance with the UK GDPR, the Data Protection Act 2018, and FCA requirements.

2. How to contact us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

dataprotection@advantagetravelpartnership.com

This is the best way to exercise your rights under data protection law.

3. The information we collect

We may collect identity and contact details, financial data, insurance details, claims history, risk assessment information, communication records, marketing preferences, and technical website data. Sensitive data (such as medical details) is collected only where required for insurance purposes and with your explicit consent or where permitted by law.

4. How we use your information

We use personal data to arrange and manage insurance contracts, provide advice, handle claims, and comply with FCA requirements. Data may be shared with insurers, underwriters, regulators, and professional advisers. We may also use secure AI tools to support internal productivity or analysis, but your data is never used to train these tools.

5. Our legal basis for processing

We process data where necessary for a contract, where required by law or FCA regulation, with your consent (e.g. sensitive or marketing data), or under legitimate interests balanced with your rights.

6. Data storage and security

Your personal data is stored in the UK and EEA. We use trusted service providers, who are bound by strict agreements to protect data and are required to handle your data securely and in compliance with law.

7. Sharing your data

We may share your data with insurers, underwriters, reinsurers, claims handlers, regulators, professional advisers, and service providers. We will never sell your data.

8. How long we keep your information

In line with FCA requirements, we keep records for at least six years after the client relationship ends, or longer where legally required (e.g. for claims). After this, personal data is securely deleted or anonymised.

9. Your rights

You have rights under UK GDPR including access, correction, erasure, restriction, portability, and objection. Contact dataprotection@advantagetravelpartnership.com to exercise your rights. You can also escalate complaints to the ICO or the FCA.

10. Cookies and website use

Our website may use cookies and analytics to improve your experience. You can control cookies in your browser settings. See our Cookie Policy for details.

11. Updates to this policy

We review and update our Privacy Policy regularly.

12. How we use your information – at a glance

Purpose / ActivityTypes of DataLawful Basis for Processing
To provide and manage insurance broking and advisory servicesIdentity, Contact, Financial, Insurance detailsPerformance of a contract; Legal obligation
To arrange and administer insurance policiesIdentity, Contact, Financial, Risk dataPerformance of a contract; Legal obligation
To handle and manage claimsIdentity, Contact, Claim details, Insurance detailsPerformance of a contract; Legal obligation
To meet FCA regulatory requirementsIdentity, Contact, FinancialLegal obligation
To process and manage paymentsIdentity, Contact, Financial, TransactionalPerformance of a contract
To communicate with clients about products and renewalsIdentity, Contact, Marketing preferencesLegitimate interest; Consent
To manage websites, cookies, and analyticsTechnical data (IP address, usage data)Consent; Legitimate interest
To use AI tools for limited productivity or analysis purposesBusiness data you provideLegitimate interest