Tour operators
From standard packages to specialist trips, cover needs to reflect how your tours are structured and delivered.
Support designed to cater for all package organsior models.
Guidance when issues or claims arise.
Trusted by leading travel enterprises
Clear coverage. Zero guesswork.
Find insurance products designed for tour operators managing package travel and customer responsibility.
Trusted travel protection tailored to the needs of your business
It has been a pleasure working with Cork Bays & Fisher over the last few years following our business moving our Public Liability insurance to you. Firstly, dealing with Shaun to obtain quotes and getting the coving in place, then with Olga upon renewal each year. On every occasion correspondence has been swift and our queries are always answered. We look forward to a continued relationship going forward.
FAQs for Tour Operators
Here are some answers to common questions about our specialist travel protection, claims support, and services for Tour Operators.
What insurance does a tour operator need?
A tour operator will usually need insurance that reflects both its trading model and its wider business structure. This can include Office Insurance, Employers’ Liability if it has employees, Management Liability if it has directors, particularly where there is Private Equity involvement, as well as bonding, Tour Operator Liability cover, Legal Expenses and Cyber Insurance.
Why would a tour operator need Reps Insurance?
If a tour operator has representatives travelling or working overseas, Reps Insurance can help protect against the risks that come with supporting customers and operations abroad. It is designed for the practical realities of having reps on the ground.
Do tour operators need travel bonds?
Many do. The bond requirements for a tour operator will depend on how the business is structured, what it sells and which financial protection arrangements apply. Cork Bays & Fisher can help review what is needed and arrange support around the relevant bond requirements.
Can Cork Bays & Fisher support specialist tour operators?
Yes. We support a wide range of tour operators, including school group travel providers, group excursion organisers, villa operators, adventure holiday specialists, cruise specialists, mid-market specialists and online travel agencies. We take time to understand how the business operates and help arrange cover that reflects the way it trades.
Why might a tour operator need Legal Expenses cover as well as Tour Operator Liability insurance?
Because Tour Operator Liability insurance will often focus on negligence-based exposures, rather than every contractual dispute that can arise in running the business. Legal Expenses cover can therefore provide valuable wider support, including help with credit card chargeback disputes as well as other legal costs that may arise in the course of trading.
What support will we get if we need to make a claim or deal with a customer complaint?
Claims support is a key part of our service. We work closely with clients to help them respond in the right way, drawing on our network and legal support where needed to help with the language used in handling customer complaints and claims. Our aim is to help clients deal with issues clearly, commercially and with the right specialist input.
