Travel agents
Insurance and bonding support for travel agents, including those also acting as principals or package organisers, shaped around how you sell, advise and arrange travel.
Advice shaped around how you sell.
Support when questions or claims arise.
Trusted by leading travel enterprises
Clear coverage. Zero guesswork.
Insurance and bonding for travel agents, principals and package organisers.
Trusted travel protection tailored to the needs of your business
I have found working with Cork Bays Fisher very seamless & productive. They are always on hand to answer and discuss any questions that I may have and I’m more than happy to have found a one stop shop for all my insurance requirements. I trust these guys to take care of my insurance business & renewals. I’m not just a number to them, they look after me and it’s hard to put a price on that.
FAQs for Travel Agents
Here are some answers to common questions about our specialist travel protection, claims support, and services for Travel Agents.
What insurance does a travel agent need?
Travel agents will typically need Public Liability with the Package Travel Regulations extension and Professional Indemnity to help protect against errors or omissions arising during the booking process. Employers’ Liability will also be needed where the business has employees. Other cover, such as cyber insurance or office insurance, may be relevant depending on how the business operates.
What if we arrange bespoke packages as part of our service?
If arranging bespoke packages forms part of your service, your insurance needs to reflect that wider trading model. This may involve adding Tour Operator Liability (TOL) so the business is protected for the extra exposures linked to packaging travel.
Why would a travel agent need cyber insurance if we do not use a booking website?
Even without a booking website, many travel agents still rely on email, shared systems, payment processes and customer data to run the business. Cyber risks can arise from phishing, hacked email accounts, data breaches, fraudulent payment requests or disruption to day-to-day operations, so cyber insurance can still be an important part of a wider insurance programme.
Will our insurance help if an employee makes a booking mistake?
Where a claim arises from an employee’s error or omission during the booking process, Professional Indemnity, which is included under the Travel Agent Liability Package, is the cover that is typically relevant. It is designed to respond to claims linked tobooking mistakes, negligence or omissions in the professional services your business provides.
Why would a travel agent need Travel Agent Liability Insurance if they do not do the packaging themselves?
Even where a travel agent is not packaging travel as principal, it can still face liability through the advice it gives, the bookings it arranges and the service it provides to customers. Travel Agent Liability Insurance is designed to protect against those risks, including Public Liability with the Package Travel Regulations extension and Professional Indemnity for errors or omissions arising during the booking process.
